Texting and AI Call Compliance

Missed-call text back and old-list reactivation are where contractors meet the Telephone Consumer Protection Act. Here is what the statute, the FCC rules and the courts actually say, as of October 2026, with every source linked.

If your company texts customers from a regular business number through software, carriers expect that traffic to be registered. Here is what registration involves, what happens without it, and what Twilio's documents say about timelines, as of October 2026.

An AI that answers your phone usually records and transcribes the call. Two sets of rules apply: recording consent, which varies by state, and AI disclosure, which only a few states have written into law. Here is what the primary sources say, as of October 2026.