Where leads become booked jobs.

An AI that answers your phone usually records and transcribes the call. Two sets of rules apply: recording consent, which varies by state, and AI disclosure, which only a few states have written into law. Here is what the primary sources say, as of October 2026.

ServiceTitan now sells its own AI agents. Third-party tools still make sense in some shops. Here is what ServiceTitan documents, which numbers are vendor-reported, and what to compare.

Quotes for the same AI project can differ by an order of magnitude. Here are the five things that drive the number, the public rates you can check yourself, and why a fixed-scope first project is the sane way to buy.

An automatic text to every missed caller is the cheapest fix a trades company can make. It is also the one most likely to fail without any warning. Setup, wording and limits.

HVAC phones fail in one specific way, at one specific time of year. This is a minute-by-minute no-heat call you can run against any AI receptionist, with the rules that decide pass or fail.

A fast first reply gets you into the conversation. A follow-up cadence is what keeps you in it when the customer does not answer. Here is a 14-day plan by channel, with the rules for when to stop.

Review requests fire when a job closes in your software. If your techs close jobs late, your reviews come late too. Here is how to automate requests, vendor-neutral, and stay inside Google's and the FTC's rules.

Switching AI answering vendors is easy to plan and easy to get wrong. Who owns your number, your recordings and your lead data decides how painful it is.

A good AI consultant can answer these ten questions in plain language, with specifics. A bad one answers with a deck. Use them on us, too.